EFFECTIVE DATE: Shipment Date Akon LLC warrants its Indoor Curtains to be free from defects in materials and workmanship to the following extent: In the event defects in workmanship or materials are reported to AKON LLC within 5 years of date of order, the Company will repair or replace, at its option, such defects or products to […]
Ordering | Shipping
If you have a quote and want to order it With Credit Card – Use online credit card form With a PO Number – Use po form or fax it to (888) 501-5865
Since we supply custom orders, unless otherwise specified by your sales person, all shipping charges are not included. The exact cost for shipping is not known until we receive the bill from our shipping carrier for shipping you your product. We will charge you for the shipping costs by adding it to your invoice or […]
Overview Custom ordered products cannot be returned for a refund as they are made to order. Please measure twice and order once. If the product is damaged or malfunctioning, please call Akon to discuss return or repair options. You must first call 989-494-1209 to receive an “RMA” (Return Merchandise Authorization) in order for us to […]
When Shipments Arrive Damaged or Lost Akon strives to ship materials quickly and efficiently and we choose the most reliable shipping carriers available. However, inevitably shipments will get lost or damaged by the shipping carriers. This puts both AKON and our customers in a tough situation. AKON will be burdened with substantial paperwork and product […]
Deliveries are called out on the top right portion of your quote and or order confirmation. As a general rule, curtain track ships in approximately 3-4 work days and the curtains ship in approximately 7-12 work days. If you have a rush order, simply contact your sales representative and ask them for a special rush […]
We ship our products all around the world. We will ship within the United States, Canada and Mexico using our freight carrier or the customer’s freight carrier. If you are shipping outside of North America, then we require all shipments to first ship to a North American freight forwarder.
Rapid Order Updates Need an update on your order? Use this brief form and an update will be emailed back in about 10-30 min. For emergency updates you can also call our main line 989-414-1209
Akon is only registered in Florida to collect sales tax. If your order is shipping outside of Florida then you will not be charged any sales tax. There are a few select products that do have sales tax those include the CS-500 and the SB-11000.
If you are a distributor then we can offer you a distributor discount. Please inform the sales representative that sent you the quote for discounted pricing.