Since we supply custom orders, unless otherwise specified by your sales person, all shipping charges are not included. The exact cost for shipping is not known until we receive the bill from our shipping carrier for shipping you your product. We will charge you for the shipping costs by adding it to your invoice or […]
Overview Custom ordered products cannot be returned for a refund as they are made to order. Please measure twice and order once. If the product is damaged or malfunctioning, please call Akon to discuss return or repair options. You must first call 989-494-1209 to receive an “RMA” (Return Merchandise Authorization) in order for us to […]
When Shipments Arrive Damaged or Lost Akon strives to ship materials quickly and efficiently and we choose the most reliable shipping carriers available. However, inevitably shipments will get lost or damaged by the shipping carriers. This puts both AKON and our customers in a tough situation. AKON will be burdened with substantial paperwork and product […]
Deliveries are called out on the top right portion of your quote and or order confirmation. As a general rule, curtain track ships in approximately 3-4 work days and the curtains ship in approximately 7-12 work days. If you have a rush order, simply contact your sales representative and ask them for a special rush […]
We ship our products all around the world. We will ship within the United States, Canada and Mexico using our freight carrier or the customer’s freight carrier. If you are shipping outside of North America, then we require all shipments to first ship to a North American freight forwarder.
Do you ship internationally? We do not currently ship outside of the United States except for Canada and Mexico. Is shipping included in my quote? Unless otherwise specified by your sales person, all shipping charges are not included. The exact cost for shipping is not known until we receive the bill from our shipping carrier […]